Invest in another fan or a laptop cooler if you think this may be the cause.Ī whole bundle of problems are caused by viruses and spyware, from slow performance to unexplained reboots. If your PC crashes at seemingly random times - in other words, there's no particular software program or hardware device that prompts it - it's possible that your computer or laptop is overheating. Safe Mode can be used to uninstall programs or devices, or run fixes, if you can't get into Windows normally. Choose Safe Mode to launch a special stripped-down version of Windows that keeps drivers and background utilities to a minimum and looks like it's straight out of 1995. Tap F8 during boot-up to access the boot menu. You'll find System Restore via Control Panel. It's a good place to start if something has very recently gone wrong. Windows' built-in roll-back feature will undo recent changes to the registry and hardware and software setup of your computer, without affecting your personal files and holiday photos. Include as much detail as you can, putting "+" before keywords that must be matched and "-" before keywords to exclude. It's less useful for "my PC is running slowly" queries. Google can be a huge help when it comes to specific error codes and very detailed problems. Work your way through all of these first. And no, I'm not going to come around to "take a look". If you know what a USB port looks like, chances are you're regularly called upon as the 'IT expert' by friends and family whenever a computer goes bust or a window mysteriously disappears.īelow are some of the most useful tips I've gathered over many years of troubleshooting PCs and despairing at the number of browser toolbars unsuspecting pensioners install.
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